Privacy Policy
Last updated: June 24, 2025
At Furfinder, we are committed to protecting your privacy. This Privacy Policy explains what
information we collect, how we use it, and your rights as a user.
1. Information We Collect
We collect and process the following types of information when you use our application:
Personal Data
- Username
- Email address
- Profile photo
- Approximate location (country, city, postal code), collected only when the user voluntarily provides it.
Pet-Related Data
- Photos and descriptions of lost pets, pets available for adoption, or pets needing care.
- History of interactions related to pets.
Technical and Functional Data
- Firebase token used exclusively to send push notifications.
- Chat messages between users, stored only on the local device and not shared or stored on
external servers.
- Anonymous usage and performance data (such as load times, errors, and feature usage) used to improve the
user experience.
User-Provided Data
Comments, ratings, product photos in the store section, and any other content generated by the user within the
application.
2. How We Use Your Information
The collected information is used for the following purposes:
- Provide and improve our services, including:
- Helping locate lost pets.
- Allowing communication between users.
- Managing adoption listings, pet caregivers, and pet-related products.
- Maintain security and technical functionality of the app, including error diagnostics and
performance improvements.
- Send relevant push notifications (e.g., reminders, alerts about nearby lost pets).
- Manage reports and maintain a safe environment within the app.
We do not track user behavior beyond these functionalities, nor do we use the data for personalized marketing or
advertising.
3. Sharing Information with Third Parties
Furfinder does not sell or share personal data with third parties for advertising purposes.
We may share information with:
- Essential service providers, such as cloud hosting, push notification management
(Firebase), and technical analysis of the app. These providers handle data solely based on our instructions
and under strict confidentiality measures.
- Legal authorities, when required by judicial mandate or law.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, loss, or
disclosure. However, please note that no system can be completely secure.
Chat messages are not stored on external servers, which reduces the risk of exposure of
sensitive data.
5. User Rights
You have the right to:
- Access, correct, or delete your personal data.
- Request data portabilidad.
- Object to the processing of your data for specific purposes (e.g., improving the app).
To exercise these rights, please contact us at: furfinder926@gmail.com
6. Cookies and Similar Technologies
Our application does not use cookies or similar technologies (such as web beacons or local storage), except those
necessary for technical operation (such as session tokens or local settings).
7. International Data Transfers
If your data is transferred internationally, we ensure compliance with applicable laws and guarantee adequate
levels of protection and respect for your privacy.
8. Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted in the app and the
effective date will be indicated. We recommend reviewing this section periodically.
9. Contact Us
If you have questions, concerns, or requests regarding your privacy, you can reach us at: